Information We Collect

When you work with Acuranet Datalink, we collect information that helps us provide better mobile floral event services. This includes basic contact details when you inquire about our services, event preferences you share during consultations, and location information for service delivery.

• Contact information including your name, phone number, and email address
• Event details such as date, location, and specific floral preferences
• Communication records from our conversations about your requirements
• Payment information processed securely through our trusted payment partners
• Service feedback and photos you choose to share with us

How We Use Your Information

Every piece of information we collect serves a specific purpose in delivering exceptional floral experiences. We use your details to coordinate service delivery, communicate about your events, and continuously improve our offerings based on what matters most to our clients.

Data Sharing and Third Parties

We share your information only when necessary to provide our services or meet legal requirements. This includes working with trusted flower suppliers, delivery partners, and payment processors who help us serve you better. We never sell your personal information to marketing companies or unrelated businesses.

Service Partners: Local flower suppliers and logistics partners who help deliver your arrangements receive only the information needed to complete your orders. Payment processors handle financial transactions securely without us storing your complete payment details.

Legal Requirements: We may disclose information when required by Azerbaijan law, court orders, or to protect our legitimate business interests and the safety of our clients and team members.

Your Rights and Choices

You have significant control over your personal information. Azerbaijan data protection regulations give you specific rights, and we've made it easy to exercise them. Simply contact us with your request, and we'll respond within the legally required timeframes.

Data Security Measures

Protecting your information is fundamental to how we operate. We implement multiple layers of security to safeguard your data from unauthorized access, loss, or misuse. Our security measures are regularly reviewed and updated to address emerging threats and industry best practices.

Data Retention

We keep your information only as long as necessary to provide services and meet our legal obligations. Different types of information have different retention periods based on their purpose and legal requirements.

International Data Transfers

Most of your data is processed within Azerbaijan. When we use international service providers for payment processing or cloud storage, we ensure they meet European data protection standards and have appropriate safeguards in place.

Any international transfers are protected by standard contractual clauses approved by European data protection authorities, ensuring your information receives the same level of protection regardless of where it's processed.

Changes to This Policy

We update this privacy policy when our practices change or legal requirements evolve. Significant changes will be communicated directly to active clients via email, with the updated policy taking effect 30 days after notification.

Minor clarifications and improvements may be made without individual notification, so we recommend reviewing this policy periodically. The current version date is always displayed at the top of this page.